Seamless claims management
and recovery services

Global approach with local presence

Innovative and result oriented solutions

Who we are

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OUR PURPOSE

We are team players that help our clients to improve results, by developing our members and impacting the markets that we are active in, by being innovative and creating better leaders.

OUR BELIEFS

  • Proactivity. We work with utmost efficiency, providing results in the shortest possible time.
  • Constant Improvement. We constantly challenge ourselves to think “out of the box” in every business situation, from resolving cases to opening new offices. Not only do we take on risk, we thrive on it.
  • Closeness to clients. We provide seamless and transparent information about the current status of claims and their strategy, by means of a reporting system that contains the essential financial data.
  • Transparency. We are open and honest, particularly in the event of a conflict of interests with our clients. We will inform our clients from the start our position and always seek a solution that will imply the least possible cost and/or liabilities for our clients.
  • Respect for our employees, clients and third parties. We welcome people diversity, no matter their race, gender, religion, sexual orientation or any kind of difference.  Within the frame of the applicable labour laws, we endeavor to provide our employees with extra benefits.
  • Knowledge Sharing. We encourage training and development, both in-company and for our potential and actual clients.

OUR VALUE PROPOSITION

  • Results Oriented. We seek the best result in the least possible time.
  • Closeness to Client. We are proactive with the client, providing seamless and transparent information about the strategy and handling of each claim.
  • Less Formalities. We recover without the need for originals and the least possible documentation (Survey Report, Subrogation Receipt, Contract and Invoice).
  • Cost Effective. We allocate costs so as to achieve the specific results required by our client.
  • Standardization. We provide a seamless service across our network of offices, by means of the fulfillment of the procedures set for claims handling, specialized software and reporting.
  • Local Presence. We are present in the destinations where our clients benefit the most, providing them with local support and simplifying administrative inefficiencies.

What We Do

Marine

Marine

We handle claims arising from sea transport of goods. Such claims are filed directly with the headquarters of the opponents, with effective and efficient results.

> Recovery (cargo, third-party liability and terminals, warehouses and deposits) > Commercial Disputes and Maritime Shipments > Charter Party Disputes > Advising and managing marine claims (port to port, multimodal B/Ls, inland river).

Liability

Liability

We offer legal assistance services for Liability Claims (mediation & judicial defence) servicing regional programs on General Liability, Transport Liability, Product Liability, Professional Liability, Errors and Omission and D&O.

Property

Property

We handle business interruption and other financial losses connected to property damages. Our in-house expertise on industrial exposures, breakdown machinery and business interruption, provides us with the required knowledge on the liability regime to recover against any potential liable third party in all type of property claims, such as fire, design fault of spare parts, etc.

Legal

Legal

Our legal department advises on all kinds of preventive and legal related work, representing cargo owners, insurers and reinsurers. Our international network of offices enables us to make use of important negotiating tools of International Law, in order to solve disputes on behalf of our clients in a seamless, skillful and effective manner. We have broad experience in conducting legal cases relating to property, casualty, marine, energy, business interruption and time bar interruption.

Our Global Footprint

"We are a global team with local presence, bringing us closer to our clients."