SOLUTIONS
Our team of world-class professionals makes it their business to understand yours. Our Business model as well as our disruptive approach, allows us to achieve the best results in claims management, irrespective of volume, complexity and line of business.
As well as experience in subrogation (recoveries) and litigation, our expertise lies in the full range of claims services, from first notice of loss all the way through to the issuance of final report and adjustment.
Our Marine Services are provided by our in house lawyers, claims handlers, surveyors, marine and insurance experts. Claims Coordination Team developed a selection of trustworthy and reliable surveyors all over the world with in-depth knowledge of local markets, making up a global network focused on efficiency and service, available 24/7 all year long. Surveys are carried out to draw up customized and detailed reports, complemented with strategic advice as to maximize recovery opportunities. And the Recovery Team excellent recovery track-record is based on the management of considerable volumes of portfolios, as well as complex and large claims, giving us the edge when it comes to achieving results.
Our background in international trade puts us in pole position to identify best practice recovery solutions across all marine subclasses (inland, airfreight, perishable, goods, bulks, steel, oil & gas, hull & machinery). Our focus is to recover as much as possible in the least possible time, whether this is through amicably negotiations or through litigation. And our expertise allows us to handle General Averages from the moment of occurrence: negotating guarantees and their appropiate terms in order to release the cargo, discussing the contribution and/or it´s reduction, and finally procuring a recovery if possible..
We offer a comprehensive range of services from adjustment and casualty settlement to defense in judicial and arbitration proceedings. We handle all kinds of third-party claims (bodily injury, property damage and financial losses) in areas such as Transport, General and Product Liability, as well as Cyber, E&O and D&O, where the risk environment is constantly changing. Thanks to our worldwide network of skilled professionals, we are perfectly placed to develop global and regional liability programs.
Our team of seasoned claims specialists and adjusters, forensic accountants and attorneys, has accrued extensive experience in industrial risks, machinery breakdown, business interruption and extra expense losses. They are armed with solid liability know-how to seek recovery from potential third parties for cases as varied and complex as fires, design defects, theft, collisions, floods, etc.
Our in-house legal team has the resources and contacts to litigate in any part of the world. Trained to take a proactive approach, they act either in a recovery or defense process, such as contesting claims denials or settlement offers deemed unacceptable, negotiating out-of-court settlements, or offering stand-alone services such as mediation on behalf of insurance companies. In most of the countries where we have offices, we litigate under a No Cure-No Pay fee policy, which offers clients a cost-effective option.
In these times, the uncertainties undermining how people do business across borders are heightening risk, putting considerable strain on companies around the world. We offer adjustment for all types of credit & surety insurance, producing bespoke credit solutions for companies from all sectors to cover the risks involved in extending credit to customers and incurring losses in the case of default or insolvency. We also carry out subrogation (recoveries) in this context.
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We manage specific business segments, working with players in the insurance industry around the world to handle large-scale and niche claims situations with high-end technology.
We also act as agents with underwriting authority, drafting policies and underwriting claims. We can also offer customized financial solutions and design strategies that improve results by setting up and managing niche segments based on expert knowledge.
Tailored financing and purchase solutions including buying or financing litigation, enabling claimholders to offload risk and optimize outcomes.
We work with top-rated reinsurers and underwriters around the world taking an innovative management approach in our capacity as agents with underwriting authority.
We put together ad hoc interdisciplinary teams of experts for consulting on cross-border cases which are technically complex to ensure no stone is left unturned in the quest for the best solution.
As the industry grows in depth and complexity, we are staying ahead of the curve by developing disruptive and innovative solutions for companies.
We bring our expertise into play at the drawing board, crafting new products and developing novel ways of transferring risk, using the latest modelling technology to anticipate outcomes.