Our team of world-class professionals makes it their business to understand yours. Our Business model as well as our disruptive approach, allows us to achieve the best results in claims management, irrespective of volume, complexity and line of business.
As well as experience in subrogation (recoveries) and litigation, our expertise lies in the full range of claims services, from first notice of loss all the way through to the issuance of final report and adjustment.
Our Marine Services are provided by our in house lawyers, claims handlers, surveyors, marine and insurance experts. Claims Coordination Team developed a selection of trustworthy and reliable surveyors all over the world with in-depth knowledge of local markets, making up a global network focused on efficiency and service, available 24/7 all year long. Surveys are carried out to draw up customized and detailed reports, complemented with strategic advice as to maximize recovery opportunities. And the Recovery Team excellent recovery track-record is based on the management of considerable volumes of portfolios, as well as complex and large claims, giving us the edge when it comes to achieving results.
Our background in international trade puts us in pole position to identify best practice recovery solutions across all marine subclasses (inland, airfreight, perishable, goods, bulks, steel, oil & gas, hull & machinery). Our focus is to recover as much as possible in the least possible time, whether this is through amicably negotiations or through litigation. And our expertise allows us to handle General Averages from the moment of occurrence: negotiating guarantees and their appropriate terms in order to release the cargo, discussing the contribution and/or it´s reduction, and finally procuring a recovery if possible.
We manage specific business segments, working with players in the insurance industry around the world to handle large-scale and niche claims situations with high-end technology.
We also act as agents with underwriting authority, drafting policies and underwriting claims. We can also offer customized financial solutions and design strategies that improve results by setting up and managing niche segments based on expert knowledge.
We put together ad hoc interdisciplinary teams of experts for consulting on cross-border cases which are technically complex to ensure no stone is left unturned in the quest for the best solution.
As the industry grows in depth and complexity, we are staying ahead of the curve by developing disruptive and innovative solutions for companies.
We bring our expertise into play at the drawing board, crafting new products and developing novel ways of transferring risk, using the latest modelling technology to anticipate outcomes.