IT Customer Service
We are seeking professionals with at least 2 years of previous experience in similar roles to link technology with businesses by creating and applying solutions that support the company’s growth.
We are looking for individuals with strategic vision and strong technical expertise to establish our company as a leader in the industry.
Responsibilities:
- Manage the hardware and software support of the company.
- Supervise the utilization of the Workplace.
- Administer the life cycle of technological assets.
- Manage the life cycle of technological resources.
- Perform early diagnosis of failures (troubleshooting & Debug)
- Update the knowledge base to facilitate future resolution of common errors
- Monitor the results of the solutions and customer satisfaction.
- Analyze incident patterns and contribute to the service improvement roadmap.
Requirements:
- Engineering, Bachelor’s Degree or Administration in Systems.
- +2 Years providing support to end users in Multinationals, Tech or digital companies.
- Automated Deployment Solutions (SCCM-Intune-Airwach) Nice To Have.
- GCP administration
- Active directory, IAM, ITSM, ITIL
- Fluent english.
This position requires people who are results-oriented, dynamic, proactive, with experience in collaborative organizational culture, and flexible to adapt to evolving scenarios.
We offer:
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A people development-driven company.
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Great work environment.
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Competitive salary.
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Vacations (1 extra week in addition to the mandatory period).
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Health cover
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Profit sharing scheme. (Bonus)
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Flexibility Policy: Short Fridays + Home office (1 day per week).
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International exposure, multinational clients, and contacts.
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Location: Martinez, Pcia de Buenos Aires, Argentina
Diversity
At BARBUSS we welcome diversity no matter their race, gender, religion, sexual orientation, or
any kind of difference.